Strengthening Site Capability and Risk Oversight
Baker Hughes is a leading global energy technology company, delivering gas turbine maintenance, field services, and lifecycle support across some of the most demanding energy environments on earth.
Keeping those turnarounds running safely, on time, and to standard requires more than technical expertise; it requires consistent in-field safety support. That’s the gap Epigroup was brought in to fill.
Scope of Work
Epigroup has partnered with Baker Hughes for over ten years, supporting turbine maintenance shutdowns across Australia and Papua New Guinea. Turbine shutdowns are highly complex environments. Time-pressures, multiple contractors, client-controlled sites, and co-current projects create challenges in safety resourcing. In energy infrastructure, unplanned downtime carries major financial and reputational consequences, and regulatory confidence must be maintained at all times.
The engagement has focused on embedding on-site health and safety capability during outages, alongside leadership alignment, capability development, and structured reporting to maintain efficient production.
The Challenge
A gap within a high-risk operating model
Baker Hughes had developed a structured safety leadership program built to create alignment across the APAC region. However, multiple geographical locations and a diverse transient labour created challenges in consistency and momentum. Baker Hughes saw this as a potential risk; a gap could emerge between what was intended and what actually happening on site.
To mitigate this, Baker Hughes proactively sought a partner who could be embedded on site within outage delivery, not hover above it, and who could sustain that presence over years, not individual projects.
The Approach
Embedding capability at the point of execution
Rather than acting as external consultants, Epigroup operates as an extension of Baker Hughes’ team: available in real time and focused on making risk management practical rather than procedural. Never ones to resist change, Baker Hughes embraced:
- On-site mentoring and real-time guidance encourage continual learning and make risk and governance expectations actionable.
- Strengthened communication and alignment between Baker Hughes leadership, contractors, and client stakeholders improve how risk and priorities are understood and acted upon.
- Post-outage reporting and structured handover processes establish a feedback loop across turnarounds.
Consistent delivery across these work streams ensured safety capability was embedded within operations rather than dependent on external intervention.
The Outcomes
Stronger confidence in delivery environments
Over a decade, Epigroup’s embedded partnership with Baker Hughes APAC delivered compounding operational improvements across turnaround operations, building lasting resilience through leadership development, on-site presence, and systematic reporting.
- Leaders developed greater clarity and confidence in engaging with safety as part of operational performance across internal teams and client interactions.
- Risk became more transparent, enabling better alignment between planning, decision-making, and execution across rotating crews.
- Improved coordination reduced friction in multi-contractor environments, supporting smoother and more reliable delivery outcomes.
- Decision making will be further strengthened through an upcoming 2-day leadership workshops, grounded in personal insight, interpersonal influence, operational discipline, and cultural ownership.
The partnership was formally recognised when Baker Hughes awarded Epigroup its Asia Pacific Gas Technology Services award for Best Health, Safety and Environmental Performance Partner of the Year 2025.
Epigroup Wins "Best HSE Performance Partner of 2025"
Awarded by Baker Hughes’ Industrial & Energy Technology Asia Pacific Gas Technology Services
Services provided
Over ten years and one hundred thousand workers influenced, the Baker Hughes and Epigroup partnership produced compounding improvements across thier APAC turnaround operations, strengthening their long-term operational resilience.
The combination of on-site presence, leadership development, and systematic reporting created compounding benefits across successive turnarounds.
Client Impact
Consistent on site support across dispersed APAC operations
10
Years
Supporting Baker Hughes' turbine maintenance shutdowns
54,678
Hours
In-field safety leadership coaching
100,000
Workers positively influenced
Through leadership capability and systems uplift
8
Major LNG and energy projects
Supported throughout the APAC region
Epigroup has consistently demonstrated exemplary professionalism, proactive stewardship in health, safety and environmental practices, and an unwavering commitment to fostering a strong safety culture, making them fully deserving of Baker Hughes’ Industrial & Energy Technology Asia Pacific Gas Technology Services award for ‘Best Health, Safety and Environmental Performance Partner of the Year 2025’.
Simone Ceccanti
Asia Pacific HSE Leader, Baker Hughes
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