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VR critical risk training across 40 APAC businesses

Across 40 Asia Pacific businesses, ENGIE required a scalable solution to preserve consistent critical risk training during COVID-19 disruption. An immersive VR program enabled aligned hazard perception capability across 2,500 employees, maintaining shared risk language and operational discipline across geographically dispersed operations.

 

Scope of Work

Design and deployment of a virtual reality hazard perception training program across ENGIE’s Asia Pacific operations, supporting approximately 2,500 employees across 40 businesses. The engagement addressed four corporate critical risks: driving, working at heights, confined spaces and electricity.

The Challenge

Risk consistency under disrupted regional delivery models

ENGIE operates a diverse energy and infrastructure portfolio across Asia Pacific. Hazard perception training relied on face-to-face delivery, with quality influenced by facilitator style, travel logistics and site access.COVID-19 disrupted in-person training across multiple countries, creating risk of inconsistent interpretation of ENGIE’s four corporate critical risks.
The challenge was to preserve a unified risk language and disciplined reporting standards across dispersed operations without relying on physical delivery.

The Approach

Immersive VR enabling distributed delivery

Epigroup partnered with ENGIE’s HSSE leadership to design a scalable VR hazard perception program addressing the four highest-impact risks. Early scoping defined operational exposures, behavioural drivers and site contexts.

Each risk became a structured mixed-learning module:

  • Experiential hazard immersion placing learners in high-risk environments with expert narration to reinforce consequence awareness
  • Lessons learned interviews featuring ENGIE personnel sharing lived incident and response insights
  • Scenario-based knowledge checks strengthening retention through risk-specific decision-making

Filming in operational environments ensured contextual realism. Preloaded VR kits and facilitation guides enabled consistent deployment across countries.

The Outcomes

Aligned hazard perception across 40 APAC businesses

The VR program enabled ENGIE to maintain consistent hazard perception training across 40 businesses despite restrictions on face-to-face delivery.

  • Preserved alignment and consistency in risk language across geographically dispersed teams
  • Positive uptake with strong engagement and heightened attentiveness during scenario-based learning
  • Strengthened conversations around hazard identification and reporting

The solution sustained training continuity during disruption and demonstrated a scalable alternative to facilitator-dependent delivery.

Client Impact

Consistent critical risk reinforcement across dispersed Asia Pacific operations

40

APAC business units

Aligned to one hazard perception training standard

2500

Employees

Completing immersive critical risk training

12

Unique scenarios

Covering 4 critical risks via blended learning

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We want to show that we care for our people. The value isn’t the hardware, the value is the learning you communicate in the content. VR is so cool it’s almost like a present. Once the initial awe – the wrapping paper – comes off the present, you get the true value. It’s quality content, you can make safe mistakes and learn from them, and the business receives great ROI.

Epigroup always understands what we need. The team has done some great work for us for the past 5-6 years – you guys aren’t scared to go out there and try something different.

Pierre De Villiers

Health, Safety, Security and Environment Manager, ENGIE Asia Pacific

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