Scope of Work
Provision of independent WHS oversight across WARRRL’s Containers for Change network, comprising more than 260 refund points throughout Western Australia. The engagement included structured audits at 77 locations, identification of priority risk themes and targeted ergonomic assessment at five high-volume sites.
Work focused on strengthening manual handling controls, improving musculoskeletal risk management and supporting legislative compliance across independently operated refund points ranging from large commercial facilities to small volunteer organisations.
The Challenge
Maintaining standards across diverse independent operators
Site size, throughput and WHS capability vary significantly, creating uneven approaches to risk identification and control.
Manual handling is a core operational task, exposing workers to repetitive lifting, sorting and transport of containers across varied workplace environments.
- Diverse operators ranging from commercial facilities to volunteer groups
- High manual handling demands across daily operations
- Inconsistent application of WHS controls across sites
- Need for independent oversight supporting legislative compliance
The Approach
Independent audits supported by data-driven ergonomic assessment
Epigroup partnered with WARRRL’s internal WHS team to strengthen oversight across the Containers for Change network through a structured audit and ergonomic assessment program.
The program included:
- Structured WHS audits conducted across 77 refund points
- Identification of priority risk themes across diverse site environments
- Deployment of Alter Ergo ergonomic analysis at five high-volume sites
Motion sensor data capturing posture, load intensity and repetitive movement patterns - Translation of findings into practical guidance for operators
The Impact
Stronger manual handling capability across a statewide operational network
The audit and ergonomic assessment program strengthened understanding of musculoskeletal risk exposure across WARRRL’s statewide network.
Objective ergonomic data provided clearer visibility of posture patterns, repetitive movements and sustained loads during operational tasks.
- Greater manual handling awareness across refund point operators
- Improved consistency in how musculoskeletal risks are understood and managed
- Stronger WHS guidance for smaller and not-for-profit operators
- Increased confidence in compliance across the network
The initiative reinforced a shared commitment to safer operating practices across Western Australia’s Containers for Change refund points.
Client Impact
Improved manual handling oversight across a statewide network of independent refund point operators
260
Refund points
Oversight program supporting consistent safety standards across Western Australia’s Containers for Change refund point operators.
77
Sites Audited
Independent audits provided risk visibility and strengthened WHS compliance across diverse operational environments.
6
High-volume sites ergonomically asssessed
Ergonomic motion analysis captured real-time posture and load data during operational manual handling tasks.
12mo
Transformational program duration
Ongoing collaboration strengthened operator understanding and supported implementation of improved manual handling practices.
Services provided
Independent WHS audits combined with ergonomic risk assessment strengthened manual handling controls across a distributed operational network. The engagement integrated compliance verification, musculoskeletal exposure analysis and implementation support to enable consistent safety standards across diverse refund point operators.
Epigroup always provides a comprehensive service and have been reasonable in their rates for us. The staff are friendly and want to help us and our refund points any way they can. The team has a really good relationship with a lot of our refund points now.
Denise Sawkins
WHSE Consultant, WARRRL
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